Position Summary

This position is a pivotal role responsible for the seamless day-to-day operations of our U.S. office. This position encompasses a wide range of duties including office administration, executive support, financial processing, HR coordination, and facilities management. The ideal candidate will be a proactive problem-solver who ensures a safe, efficient, and productive work environment for all employees.

Key Responsibilities 

1. Primary Liaison to Headquarters: Serve as the main point of contact and ensure seamless, transparent communication between U.S.-based staff and management at our Korean headquarters. This requires absolute fluency in Korean. 

2. Cross-Cultural Coordination: Proactively identify and mediate potential misunderstandings arising from differences in business and workplace culture. Act as a cultural ambassador to foster mutual understanding and efficient collaboration between all teams.

3. Executive Visitor Support: Manage end-to-end logistics for all visiting executives and employees from headquarters, including itinerary planning, airport transfers, hotel accommodations, and meeting coordination.

     4. Headquarters Reporting: Prepare and submit regular detailed reports to headquarters management on   office operations, significant developments, project status, and budget performance.

5. Office Administration &ampamp Operations

• Manage the overall office environment, ensuring cleanliness, safety, and organization.
• Oversee office equipment (printers, copiers, etc.) manage maintenance contracts and troubleshoot issues.
• Manage all incoming and outgoing mail and packages, including courier services.
• Maintain inventory and purchase all office supplies, kitchen staples, and snacks.
• Coordinate meeting room schedules and provide setup support for internal and external meetings.

6. Financial &ampamp Budget Support

• Process and manage payments for all office utilities (electricity, water, gas, internet, phone).
• Manage corporate credit card reconciliations for office-related purchases.
• Handle petty cash and minor expense reporting.
• Assist in the preparation and monitoring of the office operations budget.

7. Human Resources Support

• Facilitate new hire onboarding: prepare workspaces, order equipment, issue access cards/badges, and arrange business cards.
• Maintain time &ampamp attendance and paid time off (PTO) records for staff.
• Provide primary support for employee benefits administration and inquiries.
• Assist in planning and executing company events, meetings, and workshops.

8. Facility &ampamp Vendor Management

• Act as the primary point of contact for the landlord and manage the office lease agreement.
• Maintain the office asset inventory (IT equipment, furniture, etc.).
• Manage security systems (access cards, CCTV) and building access.
• Source, negotiate with, and manage vendor relationships (cleaning, security, maintenance, catering).

9. Communication &ampamp Support

• Serve as a key communication link between U.S. staff and Korea headquarters.
• Greet visitors and clients, providing a professional first impression.
• Manage company vehicle maintenance and scheduling (if applicable).
• Ensure office compliance with relevant local regulations.

Required Qualifications &ampamp Skills

• Bachelor’s degree or equivalent practical experience.
• Minimum of 3+ years of experience in an Office Manager, Administrative Assistant, or similar role.
• Bilingual proficiency in English and Korean is required to communicate effectively with headquarters.
• High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional organizational and multitasking skills with a strong attention to detail.
• Proven ability to work independently, take initiative, and problem-solve.
• Excellent interpersonal and communication skills (verbal and written).

Preferred Qualifications

• Experience working in a U.S. subsidiary of a Korean company.
• Basic experience with accounting/financial processes (AP, expense reporting).
• Experience with HRIS or timekeeping software.
• Basic IT and network troubleshooting knowledge.

Compensation &ampamp Benefits

• Competitive salary range: $50,000 - $70,000 (commensurate with experience).
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off (PTO) and sick leave.